Well, I finally broke down and started using Tenet’s Exchange Server. First, IS created an Exchange account for me then I tried adding it to my iPhone. After I got the settings right, from someone who’s using it with their iPhone everything works fine.
Here are the settings that aren’t obvious.
Server
mail.etenet.com
Domaintenethealth
Then make sure SSL is on and you should be good to go with your email address, username and password.
Now, if I could just get this working on my Mac desktop. There are clearly some differences in the manner in which iOS 4 and the OS X 10.6.4, and particularly Mail.app, iCal and AddressBook, interact with the Exchange server. I’m still trying to find the secret incantation to make it work on the desktop. When I do a follow-up will be forthcoming.
BTW, the above settings should work just fine for your iPad too.
Update:
Make sure your username is not your full email address.
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It’s not working with my iphone 3GS. What am I doing wrong? My email is first.last@tenethealth.com
What version of iOS are you running? Did you add it as an Exchange account? Remember to Use SSL.
I believe the problem ended up putting the email in as username where email is
first.last@tenethealth.com, username isfirst.lastSurprise for me today. I was speaking with one of my ER nurses, a computer geek, and he said that due to recent Exchange Server upgrades, adding your Exchange account to the Mac was simple. He’s right.
Apparently you must now contact IS to get approval to access email from an iPhone or an iPad. This is the final step.
Will IS question you to why you want it on your iphone.
There’s no reason they should. After all it’s your email account.