Dr Fragen in the operating room

Tenet Healthcare and the iPhone


Well, I finally broke down and started using Tenet’s Exchange Server. First, IS created an Exchange account for me then I tried adding it to my iPhone. After I got the settings right, from someone who’s using it with their iPhone everything works fine.
Here are the settings that aren’t obvious.

Server mail.etenet.com
Domain tenethealth

Then make sure SSL is on and you should be good to go with your email address, username and password.
Now, if I could just get this working on my Mac desktop. There are clearly some differences in the manner in which iOS 4 and the OS X 10.6.4, and particularly Mail.app, iCal and AddressBook, interact with the Exchange server. I’m still trying to find the secret incantation to make it work on the desktop. When I do a follow-up will be forthcoming.
BTW, the above settings should work just fine for your iPad too.
Make sure your username is not your full email address.


7 responses to “Tenet Healthcare and the iPhone”

  1. Andy Avatar

    What version of iOS are you running? Did you add it as an Exchange account? Remember to Use SSL.

  2. Andy Avatar

    I believe the problem ended up putting the email in as username where email is first.last@tenethealth.com, username is first.last

  3. Andy Avatar

    Surprise for me today. I was speaking with one of my ER nurses, a computer geek, and he said that due to recent Exchange Server upgrades, adding your Exchange account to the Mac was simple. He’s right.

  4. Andy Fragen Avatar
    Andy Fragen

    Apparently you must now contact IS to get approval to access email from an iPhone or an iPad. This is the final step.

    1. Andy Fragen Avatar
      Andy Fragen

      There’s no reason they should. After all it’s your email account.